The Smart Works annual report 2020/2021 is here.  

Today we published our latest report, looking at the 12 months between April 2020 and March 2021. This is a moment to look back on what has been achieved and celebrate how far we have come.  

The last year was a time of extraordinary challenge, innovation and change for Smart Works and the community we serve. Despite the challenges posed by the pandemic, the charity has: 

• Helped over 2,200 women and delivered over 2,800 appointments. 
• Successfully launched a virtual service, with only 10% of appointments run in-person. 
• Achieved a success rate of 62% of women getting a job within a month of their appointment. 
•  Introduced a new service, Career Coaching, and helped 745 women in their search for interviews.  

The annual report is not only a time to look back, but to also set out our plans for the year ahead.  

 We know our service is needed now more than ever before and this has been our focus when thinking about where we need to focus.  

There are three areas we have identified. These are the areas that will ensure the charity continues to deliver for our clients. We will be focusing on our strengths and returning to the delivery of our core in person service, coming back stronger and codifying common operating procedures across the group while also remaining a beacon of hope to women in need.   

With a successful year that was full of challenges under our belt and a strong plan for the future we’re really excited about what is to come.  

To find out more you can find our latest report here.