We’re hiring – Service Delivery Manager (Maternity Cover)

We have a part-time maternity cover job opportunity for a bright and dynamic Service Delivery Manager.

Smart Works Reading is part of a UK charity that provides styling advice, high quality interview clothing and interview training to women in need seeking employment.

We give women the confidence, self-belief and the practical tools they require to succeed at interview and change the direction of their lives.

This position plays a key role in a small team and works alongside one other paid member of staff. The main purpose is to efficiently run our client, volunteer and referral partner activities.

The role requires a lot of telephone work, speaking with clients to book their appointments, confirm their covid-19 risk assessment, as well as running the volunteer rota and ensuring we have sufficient volunteers to support our clients. Recruiting and onboarding new volunteers is another critical activity.

The key to helping women back into work revolves around working closely with referral partners, ensuring they are familiar with our work and are referring women. This is harder in the current environment due to the lack of face to face contact but is quite achievable.

Key to the success of this role is effective Volunteer management, building a culture of team support, value and communication.
For more information, and to apply, please go to charityjob.co.uk.

Closing date for applications is 21st August 2020.

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