At Smart Works, we judge our success by the difference that we make to the lives of the women we support. The Annual Report is a way to track our progress and publicly state our strategy and ambitions for the coming year.

The 12 months between April 2020 and March 2021 were a time of extraordinary challenge, innovation and change for Smart Works and the community we serve 

Despite the challenges posed by the pandemic, the charity has: 

  • Helped over 2,200 women and delivered over 2,800 appointments. 
  • Successfully launched a virtual service, with only 10% of appointments run in-person. 
  • Achieved a success rate of 62% of women getting a job within a month of their appointment. 
  • Introduced a new service, Career Coaching, and helped 745 women in their search for interviews.  

Download our latest annual report here to find out what made the last year a success and our plans for the future.  



Previous reports

Annual Report 19/20

Annual Report 2019/20 download here.

Annual Report 2018/19

Annual Report 2018/19 download here 

Annual Report 2017/18

Annual Report 2017/18 download here 

Annual Report 2016/17

Annual Report 2016/17 download here

Measuring the impact of Smart Works - NESTA

A report prepared by external evaluators measuring the impact of Smart Works. Download here