Job type: Full time
Department: Service Delivery
Smart Works is well established in London having operated in the capital for nearly a decade. The two existing London centres consistently help the most women of any Smart Works across the UK and accounted for 45% of all UK clients in 21/22.
Our London centres are accessed by women from every borough of London, with lower levels of participation by those living south of the river. Our goal is to open a third London centre in Croydon in Autumn 2022. Ultimately this new centre will make Smart Works more accessible and help 2,500 more women over the next three years.
The South London Service Delivery Manager will be key to establishing this new centre, taking day to day responsibility for managing and maintaining a ‘best in class’ service. The face of our South London centre, they will ensure Smart Works is embedded in the local community, with a steady stream of clients being referred for our dressing and coaching appointments.
We are looking for someone who can demonstrate their track record of building strong relationships and making things happen. Our ideal candidate will share our passion for helping clients succeed, believe in the power of volunteering and will be a real people-person, who will enjoy meeting new people every day.
The Service Delivery Manager must be a natural relationship builder, who is a confident public speaker. They will also be organised, an excellent multi-tasker and will thrive in a fast-paced office. We are looking for a true team-player, with a proven track record of rolling-up their sleeves and delivering results.
This role has huge potential for development and will grow with the London service over the coming years.
You can find out more about the role and application here.