Frequently Asked Questions

  • What is the address of Smart Works Birmingham?

    695 Bristol Road South
    Birmingham
    B31 2JT

  • How do I find Smart Works Birmingham?

    Smart Works Birmingham is based in Northfield in the South West of the city.  Northfield is well-served by buses, including services 18, 19, 27, 29, 48, 49, X61, 63, 98, 849 and 144.  Northfield train station is a 15-minute walk away.  There is parking available at Northfield Shopping Centre (Sat Nav B31 2JU), Herbert Austin Car Park (B31 2NG) and Lockwood Road Car Park (B31 2WD).

    More information on how to find us is on Google maps.  We are above Northfield Community Partnership.

  • How do I book an appointment?

    Smart Works Birmingham operates a referral system only.  If you work with people to support them into employment, please complete our Referral Partner form and then call us on 0121 477 5803 to book.

    If you have already been to see us for a first appointment and would like to book your Second Dressing, call us on 0121 477 5803 or email us.

    Please bring proof of employment to your Second Dressing.

  • What days are you open to drop off clothing donations?

    Smart Works Birmingham is open Mondays to Thursdays, 9am – 5pm and Fridays 9am – 4.30pm for donations. We are above Northfield Community Partnership who can accept donations on our behalf, Monday to Thursday 9am – 5pm and Fridays 9am – 4pm.

    Short term parking is available immediately outside the building or in the loading bay area of Northfield Shopping Centre which is directly opposite.